Contact

Contact

Last updated: April 16, 2026

Two teams, each staffed by engineers. Neo Security for security and classification. Korper ICT for automation, MFT and security tooling. Pick below where your question belongs.

Why no form?

Direct lines instead of a central form

A contact form usually lands in a generic inbox and gets filtered by an account manager. That adds a layer, loses context, and slows the reply. Your technical question reaches an engineer in one step, your licensing question reaches Korper in one step. That saves you a handoff and saves us a translation step.

You email [email protected] or [email protected] directly. For urgent classification or incident questions the phone line is open during office hours (08:30 to 17:30 CET). Outside office hours, acute support runs via the 24/7 number that is issued with your contract.

For compliance questions that do not sit with a vendor, we point you to Cyberveilig Nederland, the Dutch cybersecurity industry association, and to the NCSC advisories for the current threat picture. Both are public, both are free, and both are faster than any sales loop.

Response commitment. One business day reply on business days. Two business days for an architecture sketch after a first call. Three business days for a commercial proposal from Korper. SLA customers operate under their own contract terms and 24/7 on-call.

Locations

Where you find us

Neo Security

Based in Amsterdam. Implementation and advisory work on-site at customers across the Netherlands, Belgium and Germany. Remote operations for classification environments for existing customers. Engineering and technical delivery runs through this office.

Phone: +31 20 716 5487
Email: [email protected]
CoC: Neo Security B.V., Dutch Chamber of Commerce (KvK) 99240890
Web: neosecurity.nl

Korper ICT

Based in Amsterdam. European market leader for Fortra Automate. Automation, MFT and security tooling with partners including Fortra, Microsoft, Hadrian, Acronis and Tripwire.

Phone: +31 20 716 5487
Email: [email protected]
Web: korper.nl

FAQ

Frequently asked questions

Is there a contact form?

No. Two route cards, two teams. Neo Security for technical questions, POC and implementation. Korper ICT for licensing, contracts and MFT. Both teams consist of engineers. Your question reaches someone who can answer it directly, in one step.

Who do I speak to for a POC?

A 30-day POC is led technically by Pepijn van der Stap, Cybersecurity Lead at Neo Security. You book directly through the contact page on neosecurity.nl or by phone on +31 20 716 5487. The first call is a technical intake, not a sales call, and is followed by an architecture sketch within two business days.

Who handles the licenses?

Licenses for Titus, Boldon James, Clearswift, Vera and the other Fortra products are handled by Korper ICT. Korper is a European Fortra partner and manages multi-year contracts, pricing and renewals. For a quote or licensing question, call +31 20 716 5487 (same line as Neo) or email [email protected]. Technical questions are forwarded to the engineering team.

Where is Neo Security located?

Neo Security and Korper ICT are based in Amsterdam, Willem de Zwijgerlaan 137H. Our engineers work on-site at customers across the Netherlands, Belgium and Germany, and remotely for configuration and operations.

How fast do you respond?

On business days we respond to an email or phone inquiry within one business day. Existing customers with a support contract have SLA response times of 4 to 8 business hours, depending on tier. A 24/7 number is available for acute security incidents and is issued at contract start. Prospect contact always runs via the two route cards above.

Can you work weekends for an incident?

Yes. Neo Security delivers 24/7 incident response for customers with a response contract. Outside office hours you reach the on-call team via the contract-specific number. For an acute report without a contract you can file an urgent request via [email protected]; we get back to you within two hours to decide if and how we escalate.

Ready for a POC on your own data?

A 30-day Proof of Concept runs on your own production data. Concrete numbers on adoption, label consistency and DLP impact before you commit. Point of contact: Pepijn van der Stap, Cybersecurity Lead.